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Customer service center

If you have any questions regarding Shinhan Finance's products or services, please refer to the FAQs section to learn more.

Headquarter

Floor 17th & 23rd, Saigon Trade Center, 37 Ton Duc Thang, Ben Nghe ward, District 1, Ho Chi Minh city, Viet Nam

Hotline

1900 5454 49 (1,000VND/minute)

See the instructions

Email & Fax

Email: [email protected]

Fax: (84-28) 3948 2193

Shinhan Finance network

All

City/Province

All

District

District 1 Branch

Address: Ground Floor, Saigon Trade Center, 37 Ton Duc Thang Street, Ben Nghe Ward, District 1, Ho Chi Minh City

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Tan Binh Branch

Address: 10th Floor, Pico Plaza, 20 Cong Hoa Street, Ward 12, Tan Binh District, Ho Chi Minh City

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District 5 Branch

Address: C4 and D4, 1st Floor, Tan Da Court, 86 Tan Da Street, Ward 11, District 5, Ho Chi Minh City

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Phu Nhuan Branch

Address: 1st Floor, Starmart Supermarket, 645 Quang Trung Street, Ward 11, Go Vap District, Ho Chi Minh City

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Ha Noi Branch

Address: Ground Floor, Vinaplast Tai Tam Building, 39A Ngo Quyen Street, Hang Bai Ward, Hoan Kiem District, Ha Noi

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Cau Giay Branch

Address: Ground Floor, D2, Square C, D11, Cau Giay, Dich Vong Hau Ward, Cau Giay District, Ha Noi

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Da Nang Branch

Address: Ground Floor, VNPT Building, 271 Nguyen Van Linh Street, Vinh Trung Ward, Thanh Khe District, Da Nang City

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Binh Duong Branch

Address: 1st Floor, Aeon Citimart Building, 215A Yersin Street, Phu Cuong Ward, Thu Dau Mot City, Binh Duong Province

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Dong Nai Branch

Address: 14th Floor, Pegasus Plaza Building, 53-55 Vo Thi Sau Street, Quyet Thang Ward, Bien Hoa City, Dong Nai Province

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Bac Ninh Branch

Address: 4th Floor, Viet Long Building, Block CC04 Ly Thai To Street, Ninh Xa Ward, Bac Ninh City, Bac Ninh Province

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Quang Ninh SIP

Address: 2nd Floor , Go! Ha Long Shopping Mall, Colum 5, Hong Hai Ward, Ha Long City, Quang Ninh Province.

Hai Phong Branch

Address: 7th Floor , Bach Dang Tower, 268 Tran Nguyen Han, Niem Nghia Ward, Le Chan District, Hai Phong City

Hung Yen SIP

Address: 3B Floor, Anh Duy Building, No 594 Nguyen Van Linh, Hien Nam Ward, Hung Yen City, Hung Yen Province

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Thuan An

Address: 1st Floor, Cuong Phat Building, No. 7/31B Binh Duc 2 Quarter, Binh Hoa Ward, Thuan An City, Binh Duong Province

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Ha Dong

Address: 2nd Floor, CT1 Building, Ngo Thuy Nham Apartment, Ha Cau Ward, Ha Dong District, Ha Noi

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Thai Nguyen

Address: 3rd Floor, Hoang Gia Plaza Building, 259 Quang Trung Street, Thai Nguyen City, Thai Nguyen Province

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Ha Nam

Address: 5th Floor, Phu Ly Plaza Building, 222 Le Hoan Street, Hai Ba Trung Ward, Phu Ly City, Ha Nam Province

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Long Thanh

Address: 1st Floor, Piaggio Thien Kim Building, Market Quarter (Long Thanh New Market), Long Thanh Town, Long Thanh District, Dong Nai Province

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Ba Dinh

Address: 6th Floor, Ngoc Khanh Plaza Building, No. 1 Pham Huy Thong Street, Ba Dinh District, Ha Noi

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Tien Giang

Address: 1A Tet Mau Than Street, Ward 4, My Tho City, Tien Giang Province

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Can Tho

Address: 57-59A Cach Mang Thang 8, Ninh Kieu District, Can Tho City

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Bac Giang

Address: 57 Quang Trung, Bac Giang City, Bac Giang Province

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Vung Tau

Address: 91 Nam Ky Khoi Nghia Street, Vung Tau City, Ba Ria - Vung Tau Province

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Nha Trang

Address: 3rd Floor, FPT Building, 42 Le Thanh Phuong Street, Nha Trang City, Khanh Hoa Province

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Quy Nhon

Address: 4th Floor, 52A Tang Bat Ho Street, Quy Nhon City, Binh Dinh Province

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Quang Ngai

Address: 2nd Floor, Head Honda Building, 2nd Floor, 451 Quang Trung, Nguyen Nghiem Ward, Quang Ngai City, Quang Ngai Province

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Tam Ky

Address: 4th Floor, Quoc Thang Building, 469 Hung Vuong Street, An Son Ward, Tam Ky City, Quang Nam Province

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Thua Thien Hue

Address: 6th Floor, HCC Building, 28 Ly Thuong Kiet Street, Vinh Ninh Ward, Hue City, Thua Thien Hue Province

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Thanh Hoa

Address: 2nd Floor, Lam Son Trade Center & Hotel Building, 253 Tran Phu Street, Ba Dinh Ward, Thanh Hoa City, Thanh Hoa Province

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Hai Duong

Address: 2nd Floor, Hoa Mai Building, 262 Ngo Quyen Street, Tan Binh Ward, Hai Duong City, Hai Duong Province

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Vinh Phuc

Address: 1st Floor, Khanh Du Flexible Building, 14-16 Ton Duc Thang Street, Khai Quang Ward, Vinh Yen City, Vinh Phuc Province

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Nam Dinh

Address: 1st Floor, Nam Dinh Tower Building, 91 Dien Bien Street, Cua Bac Ward, Nam Dinh City, Nam Dinh Province

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Customer Service Center

Address: 10th Floor, Pico Plaza Building, 20 Cong Hoa Street, Ward 12, Tan Binh District, Ho Chi Minh City

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Office District 5

Address: 8th and 9th Floor, Lottery Tower Building, 77 Tran Nhan Ton, Ward 9, District 5, Ho Chi Minh City

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Headquarter: Floor 23rd, Saigon Trade Center, 37 Ton Duc Thang, Ben Nghe ward, District 1, Ho Chi Minh city, Viet Nam

Hotline: 1900 5454 49 | Call rate: 1,000 VND/min

Tel: (84-28) 39 113 666

Fax: (84-28) 39 101 642

Email: [email protected]

Shinhan Vietnam Finance Company Limited Part of Shinhan Card | Shinhan Financial Group (Korea) All rights reserved | Business No. 0304946247 Contact person Ms. Le Que Huong | Head of Digital Transformation & Marketing Division