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Shinhan Vietnam Finance Company Limited would like to announce our Holiday schedule as follows:
<ul><li>Friday (January 01st, 2021): Closed for New Year Holiday</li><li>Monday (January 04th, 2021): Re-open for business</li></ul>
We strongly recommend our customers to leverage available channels and resources for 24/7 customer supports as follows:
<ul><li>Mobile app iShinhan. Click <a href="https://www.facebook.com/shinhanfinance.official/videos/214471519903985/">here</a> for a quick user guide. </li><li>SVFC Bot via Shinhan Finance Facebook fan page: <a href="https://www.facebook.com/shinhanfinance.official">https://www.facebook.com/shinhanfinance.official</a></li><li>Interactive voice response service 24/7 via our Hotline 1900 5454 49 (Press 1) </li></ul>
Wishing you and your family a new year filled with happiness and success!
Sincerely, 
Shinhan Finance

2021 New Year Holiday Announcement

Ho Chi Minh city, December 18th, 2020, Shinhan Vietnam Finance Company Limited (Shinhan Finance), the best sustainability development company Vietnam 2020 and Best companies to work for in Asia 2020*, officially launched iShinhan 3.0 integrated comprehensive technologies, which developed with friendly customer experience concept, and included new convenient services.
New customers having financial need can actively download iShinhan and register for Shinhan Finance personal loan and easy loan product. Loan registration process is designed in simple and friendly approach which brings customers a feeling same as chatting with a real Shinhan Finance employee. iShinhan 3.0 is adopted e-KYC solution in loan registration process. These modern technologies minimize customer-input in loan registration process and provide better customer experience. Right after successfully applying online for loan, customer can track the credit verification process of his loan application on iShinhan.
Shinhan Finance’s existing customers can also experience new service in iShinhan 3.0. Just a few taps, customer can immediately execute loan repayment in iShinhan via App-to-App payment solution with Momo e-wallet. 
<figure><img src="/assets/news/Khách-hàng-dễ-dàng-thanh-toán-khoản-vay-trên-iShinhan-3.0.jpg" alt="" /></figure>
 The year 2020 marks breakthrough step of Shinhan Finance in Digital Transformation Roadmap through technologies adoption following direction of Shinhan Financial Group and Shinhan Card. iShinhan 3.0 is one of the strong proofs for uplifting customer experience in Shinhan Finance. Innovation in Shinhan Finance is still on-going to ensure high security standard, simple and convenience service for customers.
On this occasion, many promotions are open for its new and existing customers to experience iShinhan 3.0 to the fullest. 
Offer for its new customer
From December 23rd, 2020 to February 05th, 2021, those new customers who have applied for a personal loan via iShinhan and got disbursed will be rewarded VND 100,000 cash back. Click <a href="/assets/news/Thể-lệ-CTKM-Chào-đón-iShinhan-Ưu-đãi-ngập-tràn.pdf" target="_blank" rel="noreferrer noopener">here</a> for further details.
Offer for its existing customers
From December 23rd, 2020 to February 17th, 2021, those active customers who once made app-to-app repayment via iShinhan will be rewarded VND 50,000 cash back. Click <a href="/assets/news/Thể-lệ-CTKM-Ưu-đãi-khi-thanh-toán-khoản-vay-qua-iShinhan.pdf" target="_blank" rel="noreferrer noopener">here</a> for further details.

Shinhan Finance Launches iShinhan 3.0 with comprehensive technologies

Ho Chi Minh city, December 15th, 2020 – Shinhan Vietnam Finance Company Limited (Shinhan Finance), the best sustainability development company Vietnam 2020*, has officially launched its newly designed website <a href="http://www.shinhanfinance.com.vn">www.shinhanfinance.com.vn</a>. 
The new website was built on a fundamental structure using contemporary design language, reflected our customer-oriented strategy and Shinhan Finance corporate identities. It has been designed to offer the ultimate user-friendly experience with improved navigation and functionality while allowing customers to see the full product portfolio and financial solutions Shinhan Finance can offer at the first click.
It enables customers to easily apply for loans online. In addition, customers can also enjoy some personalized offers based on their own preferences by simply choosing a consumer need. The new web version is totally different from the old one, which is more user-friendly for customers to experience them at all devices including computers, tablets and mobile phones with web browsers.
The new website emphasizes the credibility and prestige of Shinhan Finance brand through the introduction of Shinhan Financial Group, Shinhan Card with its global vision and mission, our CSR projects, regional and local recognition and awards and a wide range of business partners. This helps Shinhan Finance to strengthen its strong position in the financial market and bring up more confidence in our brand's reputation among our customers.
Particularly, from now on, its customers can enjoy the better payment experience while surfing our new website provided with a modern web-to-app payment method integrated with popular e-wallets yet still ensure security through the necessary authentication steps.
The new website launch is one of the important digital transformation projects of Shinhan Finance done in 2020, a so called breakthrough towards the goal of improving customer experience through technology, following the growth strategy of Shinhan Financial Group and its mother company Shinhan Card. The newly launched website continues to be a testament to our commitment to better serving our local consumers and Vietnam market by continuously improving technology innovation, digital transformation and security standards while ensuring customer simplicity, convenience and effective interaction.
"We are pleased to debut our new corporate website to our customers, business partners, and all visitors who are looking to explore the world of credible consumer finance through Shinhan Finance," stated Oh Tae Joon, Deputy CEO. "This website redesign highlights our commitment to creating the optimal online experience possible for our customers and website visitors. As we have continued to grow, we want to reflect the outstanding level of financial service we convey in our branches and service introduction points with our online customers as well."
Shinhan Finance's new website will be regularly updated with news on company updates, accomplishments, events, and financial solutions. Customers and visitors are encouraged to explore the new website at <a href="http://www.shinhanfinance.com.vn">www.shinhanfinance.com.vn</a>

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