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<table>
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 <td width="342" valign="top">Dear Valued Customers,
We would like to express our gratitude for your interest in Love Spring Online Concert promotion. The concert was previously tentatively scheduled at 4pm, Sunday 04/04/2021 in Seoul, Korea. Due to the unprecedented events happening which was recently publicly noticed by the Korean organizer, we’ve made the difficult decision to announce the postponement of the Online Concert until further notice. 
Please accept our sincere apology for the delay of such an expected event. While we know this is disappointing for our customers and other Kpop fans, we hope you understand this is a necessary step to help keep people safe in these unprecedented times.
Those confirmed winning customers’ benefits remain secured following the latest promotion announcement. We’ll update you with the new date and customer access as soon as they’re confirmed. We appreciate your flexibility and understanding as we tackle this unforeseen issue. We will be sending you a raincoat via home delivery service within this April in hopes of compensating for the inconvenience.
In case of any questions or concerns, please get in touch with Shinhan Finance at the following channels:
Website: <a href="http://www.shinhanfinance.com.vn">www.shinhanfinance.com.vn</a>
Facebook: <a href="https://www.facebook.com/shinhanfinance.official/">https://www.facebook.com/shinhanfinance.official/</a>
Hotline: 1900 54 54 49
Stay safe, and we’ll be in touch with more information soon.
For the official postponement announcement from the Online Concert organizer Mott in Korea: <a href="https://mottlive.com/notice-detail/51">https://mottlive.com/notice-detail/51</a> 
Best regards,
Shinhan Vietnam Finance Company Limited</td>
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</tbody></table>

Announcement of postponing Love Spring Online Concert

Ho Chi Minh city, December 15th, 2020 – Shinhan Vietnam Finance Company Limited (Shinhan Finance), the best sustainability development company Vietnam 2020*, has officially launched its newly designed website <a href="http://www.shinhanfinance.com.vn">www.shinhanfinance.com.vn</a>. 
The new website was built on a fundamental structure using contemporary design language, reflected our customer-oriented strategy and Shinhan Finance corporate identities. It has been designed to offer the ultimate user-friendly experience with improved navigation and functionality while allowing customers to see the full product portfolio and financial solutions Shinhan Finance can offer at the first click.
It enables customers to easily apply for loans online. In addition, customers can also enjoy some personalized offers based on their own preferences by simply choosing a consumer need. The new web version is totally different from the old one, which is more user-friendly for customers to experience them at all devices including computers, tablets and mobile phones with web browsers.
The new website emphasizes the credibility and prestige of Shinhan Finance brand through the introduction of Shinhan Financial Group, Shinhan Card with its global vision and mission, our CSR projects, regional and local recognition and awards and a wide range of business partners. This helps Shinhan Finance to strengthen its strong position in the financial market and bring up more confidence in our brand's reputation among our customers.
Particularly, from now on, its customers can enjoy the better payment experience while surfing our new website provided with a modern web-to-app payment method integrated with popular e-wallets yet still ensure security through the necessary authentication steps.
The new website launch is one of the important digital transformation projects of Shinhan Finance done in 2020, a so called breakthrough towards the goal of improving customer experience through technology, following the growth strategy of Shinhan Financial Group and its mother company Shinhan Card. The newly launched website continues to be a testament to our commitment to better serving our local consumers and Vietnam market by continuously improving technology innovation, digital transformation and security standards while ensuring customer simplicity, convenience and effective interaction.
"We are pleased to debut our new corporate website to our customers, business partners, and all visitors who are looking to explore the world of credible consumer finance through Shinhan Finance," stated Oh Tae Joon, Deputy CEO. "This website redesign highlights our commitment to creating the optimal online experience possible for our customers and website visitors. As we have continued to grow, we want to reflect the outstanding level of financial service we convey in our branches and service introduction points with our online customers as well."
Shinhan Finance's new website will be regularly updated with news on company updates, accomplishments, events, and financial solutions. Customers and visitors are encouraged to explore the new website at <a href="http://www.shinhanfinance.com.vn">www.shinhanfinance.com.vn</a>

Shinhan Finance Announces New Website Launch

Ho Chi Minh city, December 18th, 2020, Shinhan Vietnam Finance Company Limited (Shinhan Finance), the best sustainability development company Vietnam 2020 and Best companies to work for in Asia 2020*, officially launched iShinhan 3.0 integrated comprehensive technologies, which developed with friendly customer experience concept, and included new convenient services.
New customers having financial need can actively download iShinhan and register for Shinhan Finance personal loan and easy loan product. Loan registration process is designed in simple and friendly approach which brings customers a feeling same as chatting with a real Shinhan Finance employee. iShinhan 3.0 is adopted e-KYC solution in loan registration process. These modern technologies minimize customer-input in loan registration process and provide better customer experience. Right after successfully applying online for loan, customer can track the credit verification process of his loan application on iShinhan.
Shinhan Finance’s existing customers can also experience new service in iShinhan 3.0. Just a few taps, customer can immediately execute loan repayment in iShinhan via App-to-App payment solution with Momo e-wallet. 
<figure><img src="/assets/news/Khách-hàng-dễ-dàng-thanh-toán-khoản-vay-trên-iShinhan-3.0.jpg" alt="" /></figure>
 The year 2020 marks breakthrough step of Shinhan Finance in Digital Transformation Roadmap through technologies adoption following direction of Shinhan Financial Group and Shinhan Card. iShinhan 3.0 is one of the strong proofs for uplifting customer experience in Shinhan Finance. Innovation in Shinhan Finance is still on-going to ensure high security standard, simple and convenience service for customers.
On this occasion, many promotions are open for its new and existing customers to experience iShinhan 3.0 to the fullest. 
Offer for its new customer
From December 23rd, 2020 to February 05th, 2021, those new customers who have applied for a personal loan via iShinhan and got disbursed will be rewarded VND 100,000 cash back. Click <a href="/assets/news/Thể-lệ-CTKM-Chào-đón-iShinhan-Ưu-đãi-ngập-tràn.pdf" target="_blank" rel="noreferrer noopener">here</a> for further details.
Offer for its existing customers
From December 23rd, 2020 to February 17th, 2021, those active customers who once made app-to-app repayment via iShinhan will be rewarded VND 50,000 cash back. Click <a href="/assets/news/Thể-lệ-CTKM-Ưu-đãi-khi-thanh-toán-khoản-vay-qua-iShinhan.pdf" target="_blank" rel="noreferrer noopener">here</a> for further details.

Shinhan Finance Launches iShinhan 3.0 with comprehensive technologies

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Shinhan Finance named The Best Sustainability Development Company Vietnam 2020

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