HOLIDAY CLOSING ANNOUNCEMENT - National Day Holiday on September 2nd, 2025

Dear Valued Customers,

Shinhan Vietnam Finance Company Limited sincerely announces to our valued customers the National Day holiday schedule on September 2nd as follows:

• Closed for Holiday: From Monday, Sep 1^st, 2025 to the end of Tuesday, Sep 2^nd, 2025
• Re-open for business: Wednesday, Sep 3^rd, 2025

We strongly recommend our Customers leverage available tools and resources for 24/7 Customer supports as follows:

• Mobile platform iShinhan (Download iShinhan newest version by scanning the QR code below or searching for "iShinhan" on CHPlay (Android) or App Store (iOS)

• Interactive Voice Response service 24/7 via our Hotline 1900 5454 49 (Press 1)

Shinhan Finance respectfully announces and sends customers and partners best wishes for joyful and happy holidays.

Sincerely,

Shinhan Finance