Annoucement on Shinhan’s Finance Official Automatic Channels for Loan/ Credit Card Information Lookup

With the continuous effort to improve service quality and bring satisfaction to customers during the service experience, Shinhan Finance introduces convenient 24/7 information lookup channels to provide safe financial management methods and increase convenience for customers when using the service, specifically as follows::

Hotline 1900 54 54 49:

• Press 1 to lock the card in an emergency
• Press 2 -> 1 for loan consultation support.
• Press 3 for credit card support.

iShinhan platform:

• Support customers to register for loans/credit cards.
• Update application progress.
• Look up loan/ credit card information.
• Easily pay loans and credit card balances on iShinhan.
• Manage contract and credit card portfolios.

SVFC Bot – Automatic Chat Bot (on the Zalo Official Account and Shinhan Finance Fanpage

• Look up loan/credit card information.
• 24/7 support without calling the hotline.
• Quick loan/ credit card registration.

Shinhan Finance recommends that you only look up, update, and pay loans through Announcement of Shinhan Finance official media channels to ensure safety and accuracy of information.

Thank you.

Shinhan Finance