Shinhan Finance statement on a temporary close frontline direct service at Ho Chi Minh city to implement Covid-19’s prevention actions

Due to the Covid-19’s complicated situation, HCMC’s People Committee has released Official Letters No. 2796/UBND-VX, 2800/UBND-VX, 2850/UBND-VX and other documents in order to enhance restrictions on Covid-19’s prevention within HCMC from 0:00 23rd August 2021 to 06th September 2021 EOD.

To assure the safety and to support Covid 19’s prevention in HCMC, Shinhan Vietnam Finance Company temporarily close frontline direct service at Ho Chi Minh City, include Customer Service Center in Tan Binh District.

We’d like to invite all customers to experience all online service channels of Shinhan Finance for all of your essential financial needs:

• Mobile application iShinhan for loan registration, loan information enquiry and debt repayment (available on Play Store, Apple Store and m.shinhanfinance.com.vn)
• Interactive voice response service 24/7 via our Hotline 1900 5454 49.
• Zalo chat, SVFC Bot via Shinhan Finance Facebook fan page https://www.facebook.com/shinhanfinance.official.
• Email [email protected]
• Online payment channels: For here for more details

The safety and health of our employees and customers is paramount for Shinhan Finance. This is especially critical as our communities implement plans to limit the spread of COVID-19 following the direction of The Government and local authorities. We appreciate your companion and cooperation.

Please visit our website www.shinhanfinance.com.vn and Facebook Shinhan Finance for further official updates.

Thank you for your cooperation and appreciate your understanding during this time.

We wish you and your loved ones good health.

Kind regards,

Shinhan Finance