How to use your credit card safely

Scammers are getting increasingly sophisticated in their attempts to get your money or personal details. Be alert and protect yourself from being scammed by following Shinhan Finance’s tips when paying at the store and online shopping.

When making transactions via credit card, if you are worrying about being in risk of dealing with fraudulent organizations or scammers, or suspecting that you are being approached by scammers, please contact Shinhan Finance to verify information immediately and always prioritize report to the local police about suspected fraud, scams. At the same time, you should actively lock their credit card immediately on iShinhan mobile application to limit risks.

In addition, Shinhan Finance has integrated the 3D-Secure feature on THE FIRST international credit card completely free of charge to enhance security when making online payments. For details on this security protocol, please see here.

Besides the above feature, from November 1, 2022, Shinhan Finance launches the campaign "THE FIRST withdrawal, full of coins in the wallet". Accordingly, customers who open and withdraw cash via THE FIRST credit card will have the opportunity to receive up to 200,000 VND Tiki e-voucher and attractive privileges for cardholders only. Details of the program and applicable terms, please click here.