Shinhan Finance and the journey of creating sustainable values

Aiming to build strong foundations for the future and assert its position as one of the leading financial companies in Vietnam, Shinhan Finance has consistently pursued its mission of "Contributing to a better world through financial strength."

This mission is realized through continuously improving the quality of its products and services, flexibly meeting the financial needs of customers, creating the best working environment for employees, and engaging in meaningful activities to contribute to the community.

Not only striving to provide "new experiences - new values" to over 1 million customers in Vietnam, but Shinhan Finance also emphasizes the development of sustainable values based on the E.S.G criteria (Environment, Social, and Corporate Governance). By applying these criteria to all activities, Shinhan Finance aims to contribute to the creation of a green and sustainable economy for Vietnam.

Creating a foundation for "green finance"

In recent years, "green finance" has become a trend that commercial banks and other credit institutions focus on and invest in for development. Many sustainable financial models and products have been introduced and positively received by investors, the public, and consumers. Currently, "green finance" plays a role as a channel for funding and resource allocation for the development of a green economy, aiming for sustainable development on a global scale.

Consistent with the direction of the Shinhan Financial Group and its parent company, Shinhan Card, Shinhan Finance always focuses on sustainable values by creating a "green finance" foundation for its customers. Over the years, Shinhan Finance has continuously digitized its operations. The company has developed online customer access platforms, encouraged the trend of card payments, online payment channels, and e-wallets in Vietnam.

With digitalization efforts, starting from its initial steps, now more than 1 million customers of the company can easily access financial services through the official digital platforms provided by Shinhan Finance, such as the iShinhan financial management application or other digital channels. Digitalization has enabled Shinhan Finance to serve customers more quickly and conveniently, while also providing customers with easy access to secure financial resources.

Towards sustainable values

"Sustainable development" is a crucial keyword for all businesses seeking robust and long-term growth. As one of the pioneers in pursuing sustainable values, Shinhan Finance places great emphasis on sharing the mindset and vision for a green economy and environmental protection.

Shinhan Finance has collaborated with reputable domestic organizations such as the Vietnam Banking Association (VNBA) and the Vietnam Competition and Consumer Authority (VCCA) to promote safe financial practices and raise awareness of consumer rights within the country.

To encourage the development of healthy habits and environmental responsibility, Shinhan Finance has been working alongside its affiliate companies within the Shinhan Financial Group (South Korea) to invest tens of billions of won in recycling and environmental protection projects worldwide, aiming for the goal of carbon neutrality by 2050, based on the "Zero Carbon Drive" strategy.

Beyond the objective of fostering economic growth, Shinhan Finance is also conscious of contributing to building a green environment and promoting a healthy life for the community. The company organizes activities to encourage sustainable practices within its internal members, such as recycling old items through garage sales, organizing "Run for Better Life" events to promote health, inspiring a reading culture for future generations through the journey "Tủ sách của những ước mơ" and conducting community blood donation programs under the name "Giọt máu đào vì đồng bào”.

Throughout its development journey, Shinhan Finance has remained steadfast and consistent with its mission of "Contributing to a better world through financial strength," aiming to create sustainable values for the community. The company will continue to focus on developing three pillars of social responsibility, which include "Responsible Growth," "Trusted Partner," and "Investing in the Future."

Let's follow Shinhan Finance's ESG journey here.