3 tips to lock your credit card immediately

When using a credit card, it is difficult to avoid the situation of loss and need to lock the card urgently. Since then, Shinhan Finance has integrated the card lock / unlock feature right on the iShinhan application to help cardholders limit risks quickly, anytime, anywhere.

Usually, there are many ways to lock/unlock The First credit card. The most familiar is that customers contact via SMS/call, or by paying a personal visit at the branch to request card lock service.

However, these are not the most optimal ways to support customers. With the strategy of bringing customers new experiences and outstanding utility services, the online card management feature on iShinhan application will help customers quickly handle problems that the current solution has not solved, specifically:

- Lock your card immediately 24/7 at any place even if your card is lost abroad;

- No need to wait for the hotline to process, especially at midnight, outside office hours or at peak hours;

- Save time going to the branch to declare information during office hours…

In order to improve the quality of service experience through the application of digital technology, here are 3 tips to help you lock/unlock you’re the First card accounts safe on iShinhan:

- Step 1: Log in to iShinhan application, select credit card item;

- Step 2: Select the item “Lock/Unlock card” at the bottom of the screen;

- Step 3: Enter the 6-digit OTP code & select Confirm.

Click here for specific instructions.

In addition to the convenience mentioned above, The First credit card service on the iShinhan also expands payment links with other partners with many attractive incentives. Recently, when paying a loan via ZaloPay wallet, customers were directly reduced by VND 50,000 on payment transactions from 1,500,000 VND. For more details, click here.

Besides, the credit card holders also receive an attractive discount of up to 50% when paying for bookings, airline tickets, online shopping, etc. Discover details of the card's incentive programs, click here.